Bruce J. Himelstein
Speaker/Consultant at The BJH Group, LLC
An award- winning 30 year veteran of the hospitality industry, Bruce J. Himelstein is a recognized authority on innovative brand marketing and creation of a luxury lifestyle image for the highest quality services and consumer products. As a speaker, his experience qualifies him to cover topics from developing a culture of service, sales intensity and brand innovation.
About Bruce
THE RITZ-CARLTON EXECUTIVE WHO TRANSFORMED CUSTOMER SERVICE FOR ONE OF THE WORLD'S MOST RECOGNIZABLE LUXURY BRANDS, AS FEATURED PROMINENTLY IN THE NEW YORK TIMES BESTSELLER, THE NEW GOLD STANDARD Recognized as “One of The Top 25 Most Extraordinary Minds in Sales & Marketing” by The Hospitality Sales & Marketing Association International (HSMAI). As Chief Sales and Marketing Officer for The Ritz-Carlton Hotel Company, he successfully implemented the renewal and transformation of the trusted luxury brand, with his groundbreaking “Blow The Dust Off The Lion and Crown” campaign. An inductee into “The American Marketing Association” Hall of Fame, Himelstein also sits on many prominent industry boards, including the Luxury Institute Advisory Board. Featured prominently in Joseph Michelli's New York Times bestseller, The New Gold Standard. Speaker * Emcee * Fireside Chat * Masterminds * Consultant
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